Call center total probability
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Due DateMay 25, 2:59 AM EDT
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Due May 25, 2:59 AM EDT
Support call center accepts calls and resolves clients' issues. There are 5 operators. Nina accepts half of all calls and successfully resolves 80% of issues, Tina and Dina accept 1/6 of calls each and resolve 75% and 90% of problems respectively. Mina and Lina accept 1/12 of calls each and resolve 50% and 25% of problems respectively. What's the probability that someone who calls to the call center will get their issue resolved? We suppose that the operators don't consult each other. Enter the number with at least 2 digits after dot (e.g. 0.23):